Check In & Check Out Times

Your cooperation in observing our check in and check out times allows us to deliver on our promise of high activity and exceptional attentive care:

  • For safety & security reasons it is essential that you retain your pet on a leash while on our property.
  • Please bring vaccination updates (when due) as well as address and contact information updates.
  • Please remember to notify us of changes to your pets diet, health, behaviour or medical care needs.

Check In Times

groupWeekdays:
8:00 AM to 9:00 AM (day care 7:30-9:00)

Weekends & Holidays
9:00 AM to 10:00 AM

We do not allow check-ins during 4:00 to 6:00 PM

Check Out Times

Weekdays
8:00 AM to 9:30 AM
4:00 to 6:00 PM (check out only)

Weekends & Holidays
9:00 AM to 10:00 AM
4:00 to 6:00 PM (check out only)

PLEASE – Do Not just arrive Late! Instead, you must have our permission in advance. If you do not acquire our permission then we will expect to see you between 4 to 6 PM or the next morning (a charge for the extended stay applies). Why so strict? Observing our check in and check out time slots minimizes disruptions to our dog care schedule and affords us the much needed time to conduct lengthy outdoor play sessions with our guests, obedience and social training, calm feedings, administer ingestibles and body care treatments, perform body checks, support quiet nap times, allow frequent bio-breaks and bestow individual attention.

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